The Science of Chatbot Names: How to Name Your Bot, with Examples
517 Best Chatbot Names That Will Your Customers Love
But, if your business prioritizes factors like trust, reliability, and credibility, then opt for conventional names. Figuring out this purpose is crucial to understand the customer queries it will handle or the integrations it will have. Most likely, the first one since a name instantly humanizes the interaction and brings a sense of comfort. The second option doesn’t promote a natural conversation, and you might be less comfortable talking to a nameless robot to solve your problems.
- Your front-line customer service team may have a good read about what your customers will respond to and can be another resource for suggesting chatbot name ideas.