Artificial Intelligence (AI) is transforming the casino sector by streamlining operations, enhancing customer interactions, and refining security measures. A 2023 report by Deloitte indicates that AI systems can boost operational effectiveness by up to thirty percent, permitting casinos to more efficiently manage assets and reduce costs.

One significant figure in this change is David Schwartz, a renowned gaming researcher and author. His perspectives into AI uses in casinos have been significant. You can find out more about his work on his Twitter profile.

In 2022, the Bellagio in Las Vegas introduced an AI-driven customer support system that examines player conduct to deliver customized gaming encounters.