The Impact of Artificial Intelligence on Casino Operations
Artificial Intelligence (AI) is changing the casino field by simplifying operations and boosting customer interactions. In 2023, the Las Vegas Sands Corporation adopted AI-driven analytics to improve game options and improve customer assistance. This initiative has led to a 15% increase in player retention rates, highlighting the efficacy of AI in grasping player preferences.
One notable person in the AI gaming field is Dr. David Schwartz, a celebrated gaming expert and the Vice President of Data Science at Caesars Entertainment. His research focuses on merging AI technologies to enhance gaming experiences. You can find more about his insights on his Twitter profile.
AI is also being utilized for fraud detection and security strategies within casinos.